Services
A/R Recovery
Aging claims and old denials worked until they are paid or resolved.
A/R Recovery
Old claims worked until they are paid or resolved, and we report what wasn't recovered
Old A/R gets harder to collect every month, and in-house teams rarely have time to work it. Filing deadlines keep running in the meantime.
What's Included
- Aging A/R cleanup
- Denial review and root-cause tracking
- Corrected claims and appeals
- Payer follow-up and escalation
- Reporting on what was recovered and what wasn't
Who does what
What We Do, And What We'll Ask Of You
Denial management
- What software does
- Ranks denials by value and likelihood of payment and drafts appeal letters.
- What a person does
- A specialist reviews each appeal before it is sent.
- What we need from you
- Records we request for an appeal.
A/R follow-up
- What software does
- Prioritizes the work queue by likelihood of payment.
- What a person does
- A/R specialists contact payers and resolve the claim.
- What we need from you
- Decisions on balances we recommend closing.
SampleSampleAged A/R worklistFictional example for illustration. Not a real client, patient, payer or result.
See a worklist, including what wasn't recovered
| Claim | Age | Balance | Status | Outcome |
|---|---|---|---|---|
| A-2207 | 128 days | $412 | Paid | Appeal won, $412 collected |
| A-2231 | 96 days | $386 | Paid | Corrected claim, $351 collected and $35 adjusted |
| A-2252 | 143 days | $640 | Open | Appeal sent, follow-up on the 15th |
| A-2268 | 210 days | $260 | Written off | Past the filing limit. Reported to you |
| A-2273 | 112 days | $95 | Moved | Patient's share. Moved to patient balances |
The number we watch: Days in A/R. How long, on average, it takes to get paid, tracked with the share of balances over 90 days.
Frequently asked questions
Got Any Questions?
Yes. You can start here, then decide whether to add more.
We review them with you and work those still within the payer's filing limits.